Membership Agreement
Membership Agreement
  1.     Parties

This membership contract is a contract between each of the Zeena Trend company, which is owned by , and is located in Cherinavler district, Shara Kogasinan NO.: 3 Bahcelievler – Istanbul, and users of the website who have come to the company with the approval of the following conditions in order to determine the conditions for benefiting members of services provided by Zeena Trend.


It is noteworthy that the parties to this contract, that is, Zeena Trend, and the members will each one of them separately, while they will be gathered in the name of the “parties”.


  1.     Definitions

Seller: A legal person who sells or offers a service for sale or goods that subject to e-commerce via the platform.


Buyer: A legal or real person who moves for the purpose of buying or buying services or commodities that subject to e-commerce via the platform.


Service Provider: They are the legal or the real persons who involved in e-commerce activities.


Intermediate service provider: They are the legal or the real persons who secure an e-commerce environment to carry out commercial and economic activities for others.


Privacy Policy and Protection of personal data: It is the text that governs Zeena Trend’s general privacy policy for personal data and the use of cookies that can be accessed via the platform including the personal data that members send through the platform and topics such as goals and how they are used by Zeena Trend.


My account page: It is a member’s page that can be accessed using the user name and password shown by the member only, and entering personal data and information required in some applications so that he can take the necessary actions to benefit from the various services and various applications listed in the platform.


Services: It is the website aimed at enabling members to perform the tasks and transactions specified in this membership agreement.

  KVKK: Law No. 6698 related to the protection of personal data.


Member: They are the real persons who have acquired the status of "member" by agreeing to the privacy notices, terms of use and membership agreement found on the website .


User / Visitor: The people who visit the Zeena Trend website   and are not members of it.


Guest user: They are the people who shop from the Zeena Trend website  without being a member.


  1. The rights and duties of the parties

3.1. In order to obtain membership, the user who wishes to become a member must agree to this membership agreement found on the platform and fill in the information required here with valid and up-to-date information, as his application must be evaluated and approved by Zeena Trend. The user who wants to become a member must also be eighteen years old. Membership status begins with the completion of the approval process and informing the member, thus that the member has the right to enjoy the rights and duties listed in this membership agreement and in places related to the platform. A member who did not provide correct and current information while filling in the said membership agreement will be personally responsible for all damages that may be caused for this reason. A member has the right to terminate his membership at any time by clicking on the "Cancel Membership" button, which he can access from my account page. Canceling membership does not mean canceling approval to send commercial electronic messages, and a member must withdraw the consent to send the electronic email as well.


3.2. If there is a dispute about the rights and duties and to whom it belongs and if the people referred to have applied for Zeena Trend in this regard, the transaction will be carried out in this direction by agreeing that the owner of the membership account is the last person who paid for Zeena Trend for any service using the related membership account.


3.3. If the member is ready to start the purchase process or any legal procedure related to advertisements and / or the campaign offered through the platform, he must fulfill and satisfy all necessary legal obligations and legal procedures including those on the platform and agree and announce that Zeena is not responsible for any information related to the procedures and obligations Mentioned.


3.4. The member agrees and declares that Zeena Trend is the seller and the party who is the buyer in the remote sales agreements that are concluded during the purchase from Zeena Trend via the platform, and that Zeena Trend is the one responsible in relation to the remote sale agreement in all aspects within the framework of the applicable consumer law legislation By the seller and all other legislation.


3.5. Zeena Trend will have the right to collect product-related purchases that the member will purchase from the seller, and the buyer will be exempt from payment obligations to the seller through the payment of Zeena Trend.


3.6. The member declares his agreement that he will act in accordance with the provisions of this membership agreement and all the conditions set forth in the platform and the ethical rules and current regulations in the correspondence and transactions executed on the platform. The criminal and legal responsibility for transactions and procedures within the platform rests with the member himself.

3.7. Zeena Trend may in the event that the competent authorities request, in accordance with the legislation in force, to share the member's information with the mentioned authorities.


3.8. Personal data taken from members during membership and / or while shopping for legal rights will be sent to other members who may be party to the dispute in cases of forgery, fraud among members, misuse of the platform and disputes arising from matters that could constitute a crime in the Turkish Penal Code concept to be limited to The subject matter claimed is for the parties to use their legal rights.


3.9. The user name and password that the member needs in order to access my account page and perform transactions via the platform are created by the member himself, as the confidentiality and security of this information is entirely the responsibility of the member. The member accepts, undertakes and declares that the procedures implemented through his username and password have been executed by himself, and that the responsibility resulting from these transactions falls on him alone, and undertakes and declares that he will not make any objection or excuse that he has not implemented those procedures and that he will not evade his obligations depending on This objection and or excuse.


3.10. A member may not use the platform in a manner that violates and breaks the law and ethics, especially in the following cases.


3.10.1. Use the platform to change, update, control, create a directory or register databases on behalf of anyone,


3.10.2. Use all or part of the platform to disrupt, alter or reverse engineer,


3.10.3. Create fake membership accounts using false or misleading personal information including wrong or misleading information about the residence address or email address or contact or pay by using the wrong personal information or personal information belonging to another person and using these accounts in a way that breaks the agreement Membership or applicable legislation, in addition to the unauthorized use of another member’s account, being a party or a participant in transactions in the wrong name or taking the place of someone else.


3.10.4. Using comments and rating-based systems, posting comments on the platform outside the platform, for purposes outside the platform’s goals, or using systems outside the purposes of using them by tampering with them,


3.10.5. Publishing any other harmful software that may harm the platform, virus, platform database, or any content on the platform,


3.10.6. Use or publish any activity that is harmful to the artwork or creates an unreasonable or inappropriate burden in the technical systems and communications specified by the platform, and the use of "screenscraping" systems or programs such as data crawling, data extraction (datamining), spider and web crawler, robot, and automated software on the platform without the prior written consent of Zeena Trend by copying any content or part of it present on the platform in this manner without permission.


3.11. The member is obliged to implement the procedures that he took on the platform so that neither the material damage to his trendy nor the technical damage to the platform whatever it is. Which may harm the platform, such as virus, software, unlicensed items, Trojan horse, etc. The member also agrees not to enter my account page using automatic login and robot.


3.12. Using the platform or its contents in contravention of the conditions of use specified by this membership agreement or violating the provisions of the applicable legislations is against the law, as Zeena Trend reserves the right to claim, litigate and follow-up.


  1. Protection of personal data and privacy

4.1. Personal data processing:

Zeena Trend gives great importance to the protection, security and processing of the personal data provided by the member himself through the platform to take advantage of the services provided on the platform in line with all kinds of laws, including the law on the protection of personal data. In this domain, Zeena Trend may collect, use, transfer and other measures of personal data provided by the member in accordance with this agreement and the policy of protecting personal data and privacy found on the platform . The policy of protecting personal data and privacy is an integral part of this membership agreement.


4.2. Objectives of processing personal data:

The personal data required to be processed for the member in order to obtain the membership status by creating an treated account,

4.2.1. In order to ensure fulfillment of the rights and duties arising from the Membership Agreement for the sake of the member and for Zeena Trend (based on the agreement)

4.2.2. In order to fulfill the legal obligations arising under the Turkish Debt Law and the Right to Consumer Protection Law from the Membership Agreement,

4.2.3. According to the Law on the Right to Regulate E-Commerce, Turkish Trade Law and Law No. 5651 and Tax Procedures Law (based on legislation),

4.2.4. In order to offer you benefits, opportunities and discounts in the direction of your preferences and likes as a member of us and to send commercial emails in the direction of your suggestions,

4.2.5. Within the various Customer Relationship Management (CRM) procedures we use to increase customer satisfaction / loyalty,


4.3. Use rights related to your personal data:

  Your rights related to your personal data that we provided as a decoration for the purposes mentioned above:

4.3.1. See if personal data is being processed or not,

4.3.2. If personal data is processed, request for the related information there,

4.3.3. Knowing the purpose of processing personal data and whether it is used appropriately for its purpose or not,

4.3.4. Knowing the third party who is transferring personal data inside and outside the country,

4.3.5. Requesting amendment in case personal data is wrongly or incompletely processed,

4.3.6. Request to erase or destroy personal data within the conditions stipulated in Article Seven,

4.3.7. Request to inform the third party that transmits personal data for processing under items (e) and (f)

4.3.8. To object to the appearance of a result against the same person by analyzing data processed exclusively by automated systems,

4.3.9. You have the right to demand removal of the damage if the damage is caused by the unlawful processing of personal data.

For more information about the conditions related to the use of personal data and your rights in this matter, you can review our policy on the protection of personal data and privacy. You can also use your rights by sending an email to the following address The email address that you will use must be your email address registered in the system when you apply for membership to Zeena Trend. Requests received from other email addresses will not be considered.


4.4. Transfer your personal data:

Zeena Trend will share your credentials, contact information, requests and marketing that you have shared with it within the framework of your legal relationships with our local partners inside and outside the country with the aim of planning and implementing the marketing of products and services and reaping the greatest possible benefit from the products and services provided by the company, when necessary and to the extent required for the following goals:

4.4.1. In order to deliver the product that I have purchased to you or to another address that you have specified through the shipping companies,

4.4.2. In order to respond quickly to your complaints and inquiries such as canceling or returning the product you purchased or changing it via the call center,

4.4.3. Performing analysis, stereotyping and scoring by fixing user habits,

4.4.4. Offer a discount campaign for you, offer customized content, digital marketing, (on-site remarketing), advertising based on your confirmation of commercial emails if you receive them when you are a member of Zeena Trend,

4.4.5. Carry out improvement, analysis, and evaluation activities related to advertisements executed for your party in the context of developing and planning operations related to the company's business and strategy,

4.4.6. Conducting surveys and market research within the framework of conducting and planning market research activities in order to market and sell services and products that the company provides,


4.5. Data security measures:

Zeena Trend takes all necessary measures to prevent unlawful data processing and unauthorized access, and it saves personal data that is securely processed under the Personal Data Protection Act. In this context:

4.5.1. Webpages that retrieve personal data are opened by "https". Therefore, the personal data that the member shares with the web page is prevented from being displayed by the unauthorized third party on the Internet.

4.5.2. The WAF web application firewall and CDN are used to protect personal data from external threats.

4.5.3. Access to the member's personal data is secured by the relevant departments within the company only through the access authority and control matrix.

4.5.4. When necessary, the member's personal data is shared with the third-party companies to which we provide services as data processor or shipping company.

4.5.5. Secure channels are used to share the member's personal data.

For more information on data security, see our personal data protection and privacy policy.


4.6. Personal data change and / or update:

A member has the right to make changes or updates to personal data at any time using my account page.

4.7. Retention periods for your personal data:

Your personal data processed according to your membership by M Zeena Trend is kept for the following periods:

4.7.1. As long as the membership relationship continues.

4.7.2. Your two-year traffic information under Law No. 5651.

4.7.3. After the membership relationship has ended:

  1. 5 years, 10 years under VUK and TTK,

Aa. One year under e-commerce legislation as of the date you receive the approval of your commercial e-mail,

Aaa. 3 years under e-commerce legislation for all types of records related to e-commerce,

Aaaa 10 years under the Turkish Debt Law and the Right to Consumer Protection Act.

After these periods have elapsed, your personal data will be used by Zeena Trend to make it anonymous.


  1. Intellectual property rights:

"Zeena Trend" brand and logo, platform design, programs, domain name and all types created by Zeena Trend as related types. Trademark intellectual property rights, design, logo, commercial display, logo and all types of content are all personal property. A member may not use, share, distribute, display, spoil or do any business derived from the property rights of Zeena Trend or its affiliated companies without written permission. A member may not use the platform in whole or in part in another environment without written permission. In the event that the member behaves in a manner that violates the intellectual property rights of Zeena Trend or the third party, then the member is obliged to compensate all damages and direct and indirect costs of Zeena Trend and / or the third party.


  1. Changes to the Agreement:

Zeena Trend may make a unilateral amendment at any time you want to the terms and conditions including the policy of protecting personal data and privacy found in the platform and this membership agreement by announcing it on the platform provided that it does not violate the provisions of the applicable legislation. The changing provisions of this membership agreement will be effective from the date they are reported on the platform, and the remaining provisions will remain in effect and bear the results and provisions.


  1. Compelling reason

Zeena Trend will not be responsible in the event of cyber attacks, communication problems, internet and infrastructure breakdowns, renewal works or improving the system and malfunctions that may arise for this reason and the interruption of the Internet, fires, explosions, storms, floods, earthquakes, migration, epidemics, or natural disasters Other or all that is outside the control of Zeena Trend including rebellion, prohibition, state intervention, insurrection, occupation, war, mobilization, strike, action closures, labor campaigns and boycotts, and other events that do not arise from an actual defect that cannot be reasonably expected If you delay or hinder payment of fees arising from this membership agreement Zeena Trend, where you can not hold Zeena Trend liability late or obtrusive obligations as a result of compelling reasons as this can not be regarded as a violation of the Convention on the status of this membership.


  1. General provisions

8.1. The member agrees that in disputes that may arise from this membership agreement, the official records of Zeena Trend, commercial records, computer records, electronic records and electronic archive records stored in Zeena Trend database and in its servers must constitute binding, specific and exclusive evidence, and that they are in the characteristic of the directory agreement in the sense Article 193 of the Human Rights Trials Act No. 6100.

8.2. This membership agreement will be exclusively subject to the laws of the Turkish Republic. All types of disputes related to or resulting from this membership agreement will be within the jurisdiction of the Consumer Arbitration Committees in Istanbul, Çağlayan Courts in Istanbul, and executive directorates exclusively.

8.3. Zeena Trend will establish contact with the member via the email address that the member has registered, or send an SMS and search for his phone number. The member is obliged to keep his email address and phone number always up to date.

8.4. This membership agreement constitutes the entire agreement between the parties regarding this matter. And if any of the terms of this membership agreement prove to be invalid, unenforceable, or totally unreasonable, or partly by any competent court, arbitration committee, or administrative authority, this membership agreement will be divisible to the extent that it is void or not applicable, or Unreasonable, while all other provisions will remain in force.

8.5. The Member will not be able to fully or partially own his or her rights or obligations in this Membership Agreement without obtaining Zeena Trend's prior written approval.

8.6. If one of the members does not make or use any right granted to him in the membership agreement, this does not mean his abdication of the said right, or it will not prevent the making or use of this right later.


This membership agreement consisting of 8 (eight) articles entered into force upon the member’s approval of them in electronic approval form by reading each ruling separately and fully understanding it.

Sale contract

Remote sale contract:

  Remote sale contract for

  Article 1- Parties of the Agreement

Seller: zeenatrend

Address: Sirinevler Mah kocasinan Cd. Bahçelievler / İstanbul


Buyer: Customer


Article 2- Subject of the agreement

The subject of this Contract is the determination of the rights and liabilities of the Parties related to the sales and delivery of the goods/services, which the Buyer has ordered in the electronic environment via the Seller's website , and which bears the specifications stated in the contract and the sales prices of which are likewise stated in the contract, pursuant to the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distant Contracts.

The 'Preliminary Information Form' given on the payment page of the website and invoices related to the order are integral parts of this contract.


Article 3- the contract date

These two copies of the job that previously found by the seller and by the buyer of the contract

His location will be sent a copy to the recipient's mail address.


Article 4 - Delivery of goods or services, place of expression, and delivery of the contract

  (Goods / Services) will be delivered to the buyer ..........................................


ARTICLE 5 - Delivery costs and fees

The delivery costs shall be borne by the Buyer. If the Seller has declared that the cost of delivery of those who will do shopping more than an amount shall be borne by the Seller or that free of charge delivery will be made within the scope of the campaign, the delivery cost in shopping made under the stated conditions within the stated periods is to be borne by the Seller. The delivery shall be made as soon as possible if the stock is available and after the price of the goods is transferred to the Seller's account. The Seller delivers the goods/services within 30 (thirty) days as of the goods/services having been ordered and it reserves its right to time extension of an additional 10 (ten) days upon written notice within this period. If the price of the goods/services are failed to be paid for any reason or cancelled in the bank records, the Seller shall be deemed to have released from its obligation to deliver the goods/services.


Article 6 - Payment fees at the door

  Door-to-door payment service is the payment option that a shipping company provides.  According to the approved currency on the site. These fees are owned for the shipping company and cannot be returned if the product is returned.

If you do not want to pay additional fees when purchasing the product, Select credit card option and safe payment. You can make your payments safely without Pay any additional fees for the service.


Article 7-Buyer's data and obligations

In the case that the Buyer takes the damaged and defective goods/services that have been damaged, broken, package torn, etc. from the cargo company without examining subject matter of the Contract before taking the delivery of the goods/services, the responsibility entirely belongs to the Buyer. The goods/services received by the Buyer from the cargo attendant shall be considered undamaged and intact. The responsibility and the damages of the goods/services belong to the Buyer after delivery. In the case that the relevant bank or finance institution fails to pay the price of goods/services to the Seller after the delivery of the goods/services due to unjustified or illegal use of the Buyer's credit card by unauthorized persons for reasons not caused by the Buyer's fault, the Buyer shall be obliged to return the goods/services to the Seller within 3 (three) days provided they have been delivered to it. In this case, the delivery cost shall be borne by the Buyer. The Buyer represents and warrants that it shall not hold the Seller responsible for the free of charge products delivered to him/her by the Seller within the scope of promotion or campaign, and that the manufacturer of the product shall be solely responsible for all claims.


Article 8 - The data and obligations provided by the seller

The Seller is responsible for the delivery of the goods/services subject matter of the contract in sound condition, in full, in accordance with the qualifications specified in the order and together with the warranty certificates and user's manuals. If the goods/services subject matter of the contract is to be delivered to a person/entity other than the Buyer, the Seller may not be held responsible for the person/entity to be served not accepting the delivery. The Seller shall refund the price of the goods/services and return the securities, if any, within 20 (twenty) days as of the declaration of withdrawal is communicated to it. For justified reasons, the Seller may supply goods/services of equal quality and price provided that it informs the Buyer before the expiration of the period of performance in the contract. If the Seller has the opinion that the performance of the goods/services has become impossible, it informs the Buyer before the expiration of the period of performance of the contract. The price paid and the securities, if any, shall be returned within 20 (twenty) days. The goods/services that are faulty or out of order from the goods/services that are sold with warranty certificate may be sent to the Seller for the performance of the necessary repairs within the warranty conditions; in this case, the delivery costs shall be borne by the Seller.


In Article 9- Characteristics of the goods or services subjected to the contract

The type, quantity, brand/model, color and all taxes including sales price of the goods/services at  are as stated in the Preliminary Information Form and in the invoice, which is considered to be an integral part of this Contract.



The cash price of the goods/services is present in the sample invoice, Preliminary Information Form and the content of the invoice sent to the Buyer together with the product at the end of the order


Article 11- future contract prices

  The price of the goods / service according to the final mail price of the order with typical invoice and product which be ignored available in the contents of the invoice that sent to the customer.

Prepared by  T-Soft E-Commerce.